Store Policies

We accept secure card checkout — debit, credit, and prepaid/gift cards. Payment confirms instantly and your order moves straight into the build queue.

First-time customers get 10% off with code FIRSTBUILD10, applied at checkout.

All prices are in USD. Custom builds are quoted after review and confirmed before payment.

Once payment clears, we begin sourcing parts. Typical build time is 3–7 business days depending on tier and part availability.

Every rig gets a 24-hour burn-in test — stress, temps, memory, and stability — before it ships. If something fails on the bench, we fix it before it leaves.

Order status is tracked at your order page (link sent when the order is created).

You choose the carrier at checkout — USPS, UPS, or FedEx. Live rates and ETAs are calculated from your ZIP code.

Orders over $1,500 ship free via standard ground. Below that, a flat $65 base rate applies with regional adjustments.

Every PC ships double-boxed with foam, GPU support removed for transit, and full insurance for the declared build value.

Tracking is uploaded to your order page as soon as the label is scanned in.

Because every build is custom-configured, we don't accept general "changed my mind" returns.

DOA (dead on arrival) parts: report within 7 days of delivery. We'll troubleshoot remotely — if a part is bad, we replace it at no cost.

Shipping damage: photograph the box and PC before unboxing further. Insurance claims must be filed within 48 hours of delivery.

Refunds (when approved) are issued to the original payment method within 5 business days after the return is received and inspected.

1 month of free support included with every build. That covers driver issues, BIOS help, boot troubleshooting, and general "how do I…" questions.

Support is via email (jfonxverse@gmail.com) or the "Talk to a builder" form. Typical response time is under 24 hours.

After the first month, we still help — just message us. We'd rather keep your rig running than ghost you.

New parts are used by default in every tier. Budget builds under $500 may include refurbished or tested-used components (typically GPU or CPU) to hit the price point — this is disclosed on your order confirmation before payment.

Every part is tested individually before assembly. Serial numbers are recorded for warranty registration where applicable.

You can cancel for a full refund any time before we start sourcing parts — usually within 24 hours of payment.

Once parts are ordered, a restocking fee may apply (typically 10–15% depending on what's already been purchased). Once assembly starts, cancellations are handled case-by-case.

We collect only what's needed to build and ship your order: name, email, shipping address, and phone (optional). We don't sell, rent, or share your info with third parties beyond the shipping carrier.

Payment is handled by our PCI-compliant payment processor — we never see or store your card details.

All deliveries are logged with signature confirmation on orders over $500. Fraudulent chargebacks will be disputed with full evidence (tracking, delivery confirmation, communication logs).

If you have a problem with your order, contact us first. We fix things directly — chargebacks are always slower and worse for both sides.

Jacob — jfonxverse@gmail.com · (346) 822-5729

Phyrst — Phyrst201@yahoo.com · (346) 300-2343

See also: Terms of Service